Marketing to Women: Communication Keys

We've reached the fourth aspect of a Woman's Decision, her communication keys. For review, here is the GenderTrends Star that demonstrates how women make decisions.

GenderTrends Star 

Communication has been a thread throughout all of the star points, but I focus on it individually because communication is inseparable from marketing to women. Using these keys will unlock what women seek from products and services - The Perfect Answer.


Women's Communication Keys

Men's Communication Keys

Full Context

"Complete article" - As we know, women stress the importance of context and richness of detail. Her stories start with background and build to the main point.

Key Points

"Headlines" - Men believe in starting with the main point and only supplying detail if asked.

Rapport Talk

Build connections - To win over women, you need to have conversations with them that creates a connection with her and her circle.

Report Talk

Establish status - Men, on the other hand, use conversation as a way to establish or defend individual status. They don't focus on the personal.

Connect Through Affinity (Link)

Women connect through affinity with others and establish links that highlight similarities. They focus on empathy- so your marketing should as well.

Connect Through Competition (Rank)

Men connect through competition- the friendlier the group of men, the more good-natured taunting and challenging you will find.

Stories and Personal Details

Women's social currency consists of stories and personal details. They trade them, save them and value them. (Surely, this gives you marketers some ideas!)

Facts and Features

Men's social currency relies on facts and features. I believe this is why sports scores and statistics are so popular with men, eh? They are becoming rich in social currency.

Comments (1)add
written by Rick Henkin , August 23, 2010
Thank you for the insights. Marketing aside, I just can't help thinking that in so many ways, women have much deeper personal relationships than men. I respect and envy that.

With regard to marketing with women, I'm learning everything I can and I appreciate the insights gleaned from your posts.

I'm in the process of putting together a website specifically for women in the dating pool (not a dating website) and I'm trying to put everything I learn into the design and execution of my website.

Looking forward to your next post.
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